Aloen offers a software assistant for customer relations that provides real-time, personalized response suggestions and coaching to telemarketers during calls, using active listening and response-generation technologies. The tool collects and returns qualified data to continuously improve scripts and to better pilot teleprospecting campaigns, and it evaluates the quality and compliance of all calls rather than relying on sampled reviews. Aloen delivers personalized replies in under 0.4 seconds and creates customizable scorecards for each use case and campaign. The solution is already operational in multiple call centers in France, Morocco and the United States, and centers using Aloen report a 12% incremental conversion rate. The company was founded in 2023, employs seven people, and plans to use funds to accelerate international sales, recruit talent and further improve quality monitoring, targeting 6,000 users by the end of the year.

Total raised

$0M

Funding rounds

1

Latest round

Equity

Latest activity

Apr 2024