Asapp is an AI-native Customer Experience Performance (CXP) company that provides a platform to help enterprises drive differentiated customer experiences, revenue, cost reductions, and automation. Its platform is designed to support employees in customer service and sales through AI-driven automation and performance tools. Led by founder and CEO Gustavo Sapoznik with Tim Stone as COO and CFO, the company serves global enterprise customers. Asapp has offices in New York, Silicon Valley, Buenos Aires, London, and Bozeman. In May 2021 it raised $120M in a Series C, bringing total funding to $400M and valuing the company at $1.6 billion. The company intends to use the funds to continue increasing investment in its platform. Asapp builds a real-time, machine-learning-driven platform that tells customer care and sales agents the right thing to say and the right action to take during interactions. Its models continuously learn and predict from every customer interaction, reducing the need for manual programming or extensive training. The platform is used by many of the world’s largest companies in telecom, financial services and travel. Led by founder and CEO Gustavo Sapoznik, the company operates offices in New York, Silicon Valley, Raleigh, London and Buenos Aires. Financially, Asapp completed a significant Series B that increased its total funding to $260M. No operating metrics were disclosed in the article.

Total raised

$305M

Funding rounds

2

Latest round

Series C

Latest activity

May 2021