Canary offers a product suite that covers the entire guest journey from booking to departure, including mobile check-in and text-based front desk communication. The company is integrating AI via an LLM to serve guests through voice, web, and text with instant, customized responses branded for each hotel. Canary says it works with 20,000 hotels across more than 100 countries and counts Rosewood Hotels, Marriott, Best Western, and Wyndham among its customers. Founders Harman Singh Narula and SJ Sawhney launched the company in 2018 to help hoteliers digitize operations and elevate the guest experience. Management pitches the platform as a solution to staffing shortages and rising guest expectations by improving profitability and operational efficiency. The company has raised nearly $180 million in funding to date and is leaning into AI as a strategic product direction. Canary Technologies offers a hotel guest-management platform that digitizes the guest journey from post-booking through checkout, including mobile check-in/checkout, registrations, upsells, guest messaging, and digital tipping. The company was part of Y Combinator’s summer 2018 cohort and was founded by Harman Singh Narula and SJ Sawhney. Canary serves more than 20,000 hoteliers globally and counts brands such as Marriott International, Four Seasons, Choice Hotels, Wyndham, Rosewood and InterContinental Hotels Group as customers. Since 2022 the company has grown revenue by over 100%, driven in part by hotels deploying additional Canary tools. Canary plans to use new funding to support a large deployment of guest-facing AI technology to further enhance guest experiences. Canary Technologies provides a hotel tech stack with a mobile-web end-to-end Guest Management System and digital authorizations solutions. Its platform offers products including Contactless Check-in, Contactless Checkout, Guest Messaging, Digital Upsells, Digital Tipping, Digital Authorizations, and Digital Contracts. The company’s solutions are used by thousands of hotels in more than 75 countries and it has partnerships with brands such as Four Seasons, Best Western, Rosewood Hotels, and Radisson. Co-founded by SJ Sawhney and Harman Singh Narula, Canary is based in San Francisco, CA. The company raised $30M in a Series B and intends to use the funds to expand the team globally and enhance the platform’s solutions. The round brings total fundraising to date to $45M. Canary Technologies offers the first fully mobile web end-to-end Guest Management System, with modules for contactless check-in/check-out, upsells, PCI Level-1 digital authorizations, and guest messaging. Its solutions are used by thousands of hotels in more than 65 countries, including Four Seasons, Choice Hotels, Standard Hotels, and Ace Hotel Group. Canary has processed over 5 million reservations and reports revenue growth of 2–3x per year since its launch. The company plans to use new funding to hire aggressively and invest in product development as it expands its footprint in hospitality tech and pursues global market penetration. Founders Harman Singh Narula and SJ Sawhney draw on extensive hospitality and technology experience to guide product and go-to-market execution. Canary positions itself to reduce paper processes, boost ancillary revenue (customers report a 40% lift on upsells), and improve operational efficiency for hoteliers.

Total raised

$175M

Funding rounds

4

Latest round

Series D

Latest activity

Jun 2025