Carecode builds AI agents that handle tasks before and after medical appointments—functions typically run by call centers—aiming to reduce costs and improve outcomes. The startup supports WhatsApp text and audio today and plans voice calls on the roadmap. It positions itself as a vertical, healthcare-focused solution tailored to Brazil’s market and user preferences. Early pilots with an unnamed partner reportedly show agents can perform most call-center work, proactively fill cancelled slots, and leave complex cases to human staff. Carecode emerged from stealth and emphasizes localization (e.g., WhatsApp audio) as a competitive differentiator versus horizontal U.S. competitors. Founders include CEO Thomaz Srougi, who previously founded Dr. Consulta, and co-founder Pedro Magalhães, a former CTO at several Brazilian startups. The team sees potential to later expand into adjacent areas like insurance, payments, and financing tied to healthcare.

Total raised

$4M

Funding rounds

1

Latest round

Seed

Latest activity

Dec 2024