Cariloop provides an employer‑sponsored, comprehensive caregiver support platform that pairs experienced Care Coaches with a digital suite of resources for finding, booking, and paying for care. The platform is designed to reduce employee stress and burnout while improving productivity and reducing absenteeism for employers. Cariloop serves customers including Procter & Gamble, KPMG, CAE, American Cancer Society, Arthur J. Gallagher, ASPCA, and Insperity. The company has seen nearly 300% revenue growth over the last three years, achieved net revenue retention near 120%, and maintains an NPS above 80. Cariloop plans to use new financing to expand market reach to more employers and caregivers and to invest in its digital and concierge‑level offerings to drive deeper member engagement. Cariloop provides a human-powered Caregiver Support Platform that combines on-demand care coaching services with a HIPAA-compliant, cloud-based application for families to manage health, financial, and legal documents. The platform pairs families with a dedicated Care Coach to guide planning and care coordination throughout short- and long-term caregiving journeys. The company graduated from the Health Wildcatters Accelerator program in 2013 and was an early mover in this category. Cariloop intends to use new capital to accelerate national distribution, expand employer and partner programs, and build additional tools and services for integration into corporate well-being offerings. The company plans to double its team from 30 to 60 employees over 12–18 months and to quadruple the number of caregivers and families with access to its platform. The financing comes amid increased demand during COVID-19 as more employees balance remote work with caregiving responsibilities. Cariloop offers a web-based search wizard and marketplace that matches seniors and their families to nine types of care facilities, from independent living to memory health and hospice. The service targets tech-savvy adult children who help make care decisions and is modeled on consumer comparison sites. A mobile app is in development and the platform is currently available only in Texas, with expansion contingent on demand. Cariloop launched a beta one year ago and went live within the past six months; it has 10–12 staff and has signed on about 250–300 providers with a long-term goal of 1,500. Its provider funding model charges providers only after Cariloop brings them customers. Michael Walsh is co-founder and CEO.

Total raised

$26M

Funding rounds

3

Latest round

Series C

Latest activity

Apr 2024