Casap is an AI-powered disputes automation and fraud prevention platform that automates the full dispute lifecycle for banks, credit unions, and fintechs. Its platform uses AI agents to intake cases, analyze evidence, predict outcomes, and automate actions such as issuing credits, filing chargebacks, and communicating with merchants, backed by a proprietary fraud score that flags suspicious consumers and merchants. Customers including Chartway FCU and MidSouth Community FCU report over a 51% reduction in fraud losses, positive ROI in weeks, and scaled case volume without additional headcount. By replacing fragmented tools with a unified intelligent system, Casap aims to resolve cases faster and build consumer trust. The company says the $25M Series A will accelerate expansion of first-party fraud scoring and AI decisioning, support hiring, and further its vision of eliminating friction across the payments lifecycle. Casap has raised $33.5M to date and positions itself as a category leader in payment disputes automation. Casap provides an AI-powered disputes automation and fraud prevention platform with built-in regulatory expertise and network integrations. The platform intelligently analyzes evidence, predicts outcomes, and automates actions such as issuing credits, filing chargebacks, and responding to merchants. It also uses a fraud score to identify suspicious consumers and merchants to proactively reduce disputes. Casap is already serving customers across the payments ecosystem, from major fintechs and established institutions like Chartway Credit Union to Banking-as-a-Service providers and sponsor banks. The company intends to use the new funding to continue to scale its platform. Casap was co-founded by Shanthi Shanmugam and Saisi Peter.

Total raised

$34M

Funding rounds

2

Latest round

Series A

Latest activity

Aug 2025