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Clickatell

303 Twin Dolphin Dr Suite 600, Redwood City, California, 94065, United States

Overview

Clickatell builds a chat commerce and mobile messaging platform that lets businesses communicate and transact with customers via SMS, USSD and WhatsApp. Its core offerings include messaging APIs, payments-in-chat (it was among the first to launch payments initiated out of WhatsApp), and integrations such as Chat2Pay launched with Visa/Cybersource. The company reports double-digit profitable growth for more than a decade and says it has processed over 30 billion interactions and 2 billion commerce transactions since 2020. In Nigeria Clickatell reaches 17 million end customers and handles up to 1.3 million payment transactions daily. Clickatell intends to use new capital to expand its U.S. footprint, scale sales and marketing, and accelerate development of its chat commerce offering across South Africa and Nigeria. Founded in 2000 in South Africa and now headquartered in California, the company also maintains offices in Nigeria and Canada. Clickatell operates an SMS gateway that enables businesses to send bulk text messages for marketing, notifications, and transactional use cases. The company also provides mobile financial-transaction solutions and is developing new transaction services for developing countries. Clickatell serves roughly 13,000 enterprise, government, and SMB customers and employs about 120 people. It is profitable and generates "double-digit millions" in revenue. The company is launching a new web-based SMS messaging package for U.S. small and medium businesses and plans to expand in emerging markets. Clickatell was originally founded in South Africa in 2000 and is now based in Redwood City, California.

Total raised
$103M
Funding rounds
2
Latest round
Series C
Latest activity
Feb 2022

Industries

  • CRM
  • Customer Service
  • E-Commerce
  • Messaging
  • Mobile Payments
  • SMS
  • Telecommunications
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Recent funding

  1. Series C

    Feb 2022

    $91M

  2. Series B

    Feb 2011

    $12M

Team