CloudTalk offers an AI-powered VoIP calling solution used by customer service and sales teams to automate workflows and boost calling efficiency. The platform provides built-in analytics for managers to optimize performance and supports more than 70 features. It integrates with a wide range of CRMs and helpdesk tools, collecting, centralizing and processing calling data so users can customize their CX. Led by CEO Martin Malych, the company employs 140+ people. CloudTalk raised $28M in a Series B to accelerate growth and enhance its cloud phone system. No revenue or user metrics were disclosed in the article. CloudTalk provides a SaaS-based cloud call center software platform for businesses. Founded in 2018 by Martin Malych and Viktor Vanek and based in Bratislava, Slovakia, the company serves customers in over 80 countries. Today the company has a team of 57 people. It plans to use its recent funding to expand marketing, sales and product development into new regions. The company raised a €6M Series A in January 2021, following a €1.3M seed in 2019. Investors in the Series A include henQ and Point Nine Capital.

Total raised

$35M

Funding rounds

2

Latest round

Series B

Latest activity

Jan 2024