Coco offers an AI customer service platform, branded “coco,” that consolidates LINE, SMS, email, and other channels into a single interface, allowing retailers to deliver round-the-clock, automated sales assistance. The system is positioned to help stores become “Region No. 1” by boosting customer engagement and operational efficiency. Currently headquartered in Shibuya, Tokyo, the company supports more than 3,000 client stores spanning sectors such as automotive, renovation, weddings, funerals, and healthcare. Coco’s mission is to make customer-centricity standard practice across Japanese retail. With the new financing, management plans to scale nationwide sales and customer-success teams, deepen distributor partnerships, and accelerate generative-AI integrations. The firm has now attracted over ¥600 million in total capital, demonstrating solid investor confidence in its SaaS model and growth prospects.

Total raised

$2M

Funding rounds

1

Latest round

Series A

Latest activity

Oct 2025