Confido Health is a US-based healthcare technology company building AI voice agents that fully replace traditional phone trees for medical practices. The platform answers on the first ring, authenticates callers, verifies eligibility, and completes tasks such as referrals, prescription refills, payments, status checks, and appointment bookings, with every interaction logged directly in the electronic health record. When a case is too complex, the system seamlessly transfers the call to human staff, aiming to reduce stress on front-desk teams while improving patient access. Confido positions its product for multi-site operators by centralizing patient access on a single platform to create a cohesive experience, cut overhead costs, and support growth. The company cites market data showing that more than 80% of patients use phones to reach providers and that fewer than half of calls are resolved on the first attempt, highlighting the need for its solution. Proceeds from the latest funding will be used to enhance the AI voice agent platform and scale its deployment. Including the new Series A round, Confido Health has raised a total of $13 million to date.

Total raised

$10M

Funding rounds

1

Latest round

Series A

Latest activity

Oct 2025