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Copper

301 Howard Street, Suite 600, San Francisco, California, 94105, United States

Overview

Copper builds CRM tools tightly integrated with Google’s G Suite that automate data entry by scraping contacts and emails from Gmail and provide workflows, pipelines, dashboards, and forecast reports. Its product includes email templates, personal notifications (via Hangouts Chat), leaderboards, goal-setting, activity reports, and integrations with Dropbox, Box, Google Sheets, Data Studio, and Drive. Copper markets failover functionality, daily backups, disaster recovery, third-party vulnerability scanning and penetration testing, encryption in transit and at rest, and role-based access controls; it cites GDPR, SOC 2, TrustArc, and Privacy Shield compliance. The company reports customers see on average a 30% improvement in sales reporting, a 35% shorter sales cycle, and a 36% quicker response time. Copper serves over 12,000 customers in more than 110 countries, including Hello Fresh, Peugeot, and Getaround, and derives about 30% of its revenue from EMEA. Pricing ranges from $19 per user per month for basic plans to $119 per user per month for the Business tier. ProsperWorks offers a set of Google‑centric CRM tools designed to look and feel like G Suite so users avoid context switching. The company emphasizes ease of use and aims to be a challenger to Salesforce by driving adoption and immediate user value. It plans a full product redesign and to automate standard CRM workflows using data-driven machine learning. ProsperWorks intends to double its engineering team, build solutions for specific verticals, and pursue international expansion. Financially, the company raised a $53 million Series C, bringing total funding to $87 million after a $24 million Series B a year earlier. CEO Jon Lee frames CRM as a large market opportunity and cites Forrester data that 47 percent of CRMs fail due to low user adoption. ProsperWorks offers a Google-centric, cross-platform customer relationship management service that plugs into the Google for Work platform. The company focuses on delivering a user-friendly CRM experience tied to productivity suites and plans to add machine learning–based features that provide actionable recommendations for sales teams. CEO Jon Lee said the company will use new capital to invest in its technology and to grow its sales and marketing team. ProsperWorks says its "seven-figure revenue" has grown 504% year-over-year and that it now has 63,000 businesses on its platform. The company positions itself against larger incumbents like Salesforce (and its Einstein AI) and Microsoft’s plans for Dynamics 365, while acknowledging the risk that Google could build a competing CRM. By partnering with Next World Capital, ProsperWorks is also preparing to expand further into European markets where it is already seeing traction. ProsperWorks is a San Francisco, CA–based developer of a CRM platform built for Google Apps/Google for Work. Its solution aggregates and organizes customer data, tracks leads, prompts for follow-up, and delivers real-time insights into the sales pipeline to support strategic forecasting. The product focuses on simplifying sales workflows and improving pipeline visibility for users of Google for Work. The company was founded by Jon Lee, Kelly Cheng and Andrew Hu. ProsperWorks completed a $7.5m Series A and has now raised $10m in total. It intends to use the new funds for ongoing development and innovation of its solution.

Total raised
$100M
Funding rounds
4
Latest round
Series C
Latest activity
May 2019

Industries

  • Apps
  • CRM
  • Enterprise Software
  • SaaS
  • Sales
  • Software
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Recent funding

  1. Series C

    May 2019

    $15M

  2. Series C

    Sep 2017

    $53M

  3. Series B

    Sep 2016

    $24M

  4. Series A

    Apr 2015

    $8M

Team