CrowdComfort offers a mobile app and analytics platform that lets employees, facilities management teams and third‑party vendors collaborate on workplace requests and report comfort, maintenance, health and safety issues. In response to COVID‑19 the company released COVID Cleaning Maps and Analytics to track and display cleanliness of workplace air and surfaces, providing a real‑time audit trail of cleaning efforts. The company says many Fortune 500 and pharmaceutical customers use the platform to resolve service requests four times faster, reduce facilities costs by up to $0.40 per square foot annually, and achieve employee satisfaction scores above 97%. CrowdComfort plans to scale its sales, marketing and customer success teams to support surging demand as organizations implement return‑to‑work strategies. Its mobile applications are available on the App Store and Google Play, and the product roadmap emphasizes giving employees a direct voice to facility management to curate the workplace experience. The company is based in Boston and has raised $7.5 million to date. CrowdComfort has developed a messaging app combined with an indoor-mapping system that pinpoints the exact location of reported building issues, enabling employees to notify the right facilities staff. The product began as a tool to report being too hot or too cold but has expanded to handle a wide range of issues such as maintenance (e.g., burst pipes) and inspection checklists. The app surfaces virtual locations on a floor plan or via scannable QR codes so messages go directly to HVAC or facilities personnel. Customers named in the article include GE, National Grid, Massachusetts College of Art & Design and Taconic Investments (at Google in New York). The company is based at Greentown Labs, launched out of the 2013 Boston Clean Web Hackathon, is generating revenue and employs about 10 people. Advisors include Gregg Dixon and Doug Levin.

Total raised

$3M

Funding rounds

2

Latest round

Equity

Latest activity

Nov 2020