Daupler's core product is the Response Management System (RMS), which uses the company's utility incident AI dataset to identify severity, triage incidents, and automate crew dispatch across electric, water, wastewater, and public works infrastructure. The platform emphasizes real-time automation, advanced analytics, integrations, and proactive customer communication to streamline field operations and dispatcher workflows. Daupler serves utilities in 38 U.S. states, Canada, and New Zealand and reports customer outcomes including up to a 50% reduction in response times and an 80% decrease in response costs. The company supported utilities during Hurricane Helene (September 2024), automating responses to thousands of events and accelerating restorations. Going forward, Daupler plans to expand product innovation for electric utilities and scale internationally into the UK and EU while enhancing AI-driven data analysis and field operations automation. The company positions itself as an end-to-end incident management solution to help critical infrastructure providers modernize emergency response and improve resilience. Daupler provides a software platform for cities, utilities and other service providers to manage operations and automate triage and response to emergencies reported in their networks. The technology lets reporting parties monitor the response in real time while providers see increased efficiency and quality assurance. The company currently serves customers in 26 U.S. states and is expanding throughout Canada and Brazil, having more than doubled its presence in 2020. Led by CEO and co-founder John Bertrand, Daupler intends to use new funding to strengthen its technical and commercial offering. The company plans to continue expanding operations and its business reach using the proceeds from the raise.

Total raised

$19M

Funding rounds

2

Latest round

Series B

Latest activity

Mar 2025