Deskpro builds flexible help desk software that lets organizations manage customer-facing and internal support through a centralized interface across channels such as email, live chat, phone, and social media. Its platform automates repetitive, complex, and time-intensive processes to improve staff productivity and customer experience. The product is customizable and can be deployed in Deskpro’s cloud, a customer’s private cloud, or on-premise in a customer’s data center. Deskpro raised $25M in a Series A to strengthen its financial position and accelerate growth. The company plans to use the funding to bolster its customer experience team and expand its AI-powered help desk solutions. It intends to further penetrate key markets with a focus on expansion in the United States.

Total raised

$25M

Funding rounds

1

Latest round

Series A

Latest activity

Jun 2024