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Digital Reasoning

730 Cool Springs Blvd, Ste 110, Franklin, TN, 37067, United States

Overview

Digital Reasoning is a leader in artificial intelligence that understands human intentions and behaviors and provides communications analytics. Its AI platform automates tasks and uncovers insights across vast amounts of human communications for financial services and healthcare organizations. The company focuses on e-communications and voice surveillance for compliance, identifying risks and insights from language and behavior. Through a partnership with SC Ventures/Standard Chartered, Digital Reasoning plans to expand its communications surveillance offerings across Asia Pacific, the Middle East, and Africa. The investment will also support broadening its pre-trained model catalog to support growth in those financial markets. Digital Reasoning's Series D-1 funding round has reached a $40 million total. Digital Reasoning operates an AI platform focused on Language Process Automation (LPA) and Human Behavioral Insights (HBI). Its technology automates key tasks and uncovers insights across large volumes of human communications data for organizations and government agencies. The company completed a $30m Series D-1 funding round in March 2018 and has since received a strategic investment from Macquarie Group; the amount of the latest deal was not disclosed. As part of the investment, Digital Reasoning will partner with Macquarie to explore new financial‑services use cases for its platform. Macquarie’s global presence is expected to accelerate the company’s expansion into Australia and Asia. No operating metrics or additional financial details were disclosed in the article. Digital Reasoning provides AI-powered solutions that use patented technology to turn all forms of communications data, including audio and voice, into discoverable, understandable, and actionable insights for large enterprises. The company focuses on customer-centric data strategies and targets use cases in capital markets and wealth management. Led by CEO Brett Jackson and president and founder Tim Estes, Digital Reasoning combines speech analytics, natural language understanding and machine education in its product set. It raised $30M in funding to support its growth. Angel Rodriguez-Issa of BNP Paribas joined the company’s board as part of the round. The firm plans to use the proceeds to expand its product portfolio, accelerate AI innovations across speech analytics, NLU and machine education, and expand go-to-market capacity. Digital Reasoning builds a cognitive computing platform and intelligent assistants aimed at helping organizations with surveillance, compliance, and healthcare analytics. The company emphasizes applying state-of-the-art deep learning across its offerings to enhance customer outcomes and support data scientists and knowledge workers. It is pursuing partnerships to deliver holistic surveillance solutions and to surface insights from electronic health records to improve clinical care. The company plans to expand its team to pursue life‑saving analytics in health care with partners such as HCA and to drive novel data science initiatives at large enterprises. Recent governance changes include the addition of investor representatives to the board to support product and commercial expansion. Digital Reasoning is a cognitive computing company that develops the Synthesys® platform to unlock insights in unstructured patient and clinical records. The company is positioning Synthesys® to pair with existing Electronic Medical Records and Clinical Data Warehouses to surface clinically relevant insights. Leadership highlights in the release include CEO Tim Estes, Board Chairman Dr. Jack Lord, and CTO Matthew Russell; HCA’s Dr. Jonathan B. Perlin joined the board. Digital Reasoning says it is expanding from prior work in government and financial services into health care with a long-term commitment to providers and payers. The stated aim is to deliver an ecosystem of intelligent applications that improve clinical workflows, patient care, clinical outcomes, and operational efficiencies.

Total raised
$134M
Funding rounds
7
Latest round
Series D
Latest activity
Sep 2019

Industries

  • Analytics
  • Artificial Intelligence (AI)
  • Big Data
  • Machine Learning
  • Natural Language Processing
  • Software
  • Text Analytics
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Recent funding

  1. Series D

    Sep 2019

    $40M

  2. Equity

    Mar 2018

    $30M

  3. Series D

    May 2016

    $40M

  4. Series C

    Oct 2014

    $24M

Team

  • Brook Hazelton

    President & Co-CEO

    LinkedIn
  • Randi Schochet

    Chief Marketing Officer

    LinkedIn
  • Chris Hasenbein

    Senior Vice President of Sales, Americas

    LinkedIn
  • Chris Cashwell

    Senior Vice President of Healthcare Solutions

    LinkedIn