FastCustomer provides a one-click service that lets users register their phone number, choose from roughly 2,500 companies, and receive a callback when a human agent is available. The app positions itself alongside Lucyphone and Fonolo but emphasizes a streamlined, one-click experience. Since February the service has saved users over 500,000 minutes on hold and has grown to 50,000 users across its iPhone and Android apps. FastCustomer currently monetizes through sponsorships and callback modules and plans to charge companies for data gathered via end-of-call surveys. The company intends to use recent financing to expand its team, increase user acquisition, and launch on additional platforms, with a future option to enable service via text. Aaron Dragushan is the CEO driving these product and growth plans.

Total raised

$1M

Funding rounds

1

Latest round

Seed

Latest activity

Sep 2011