Fini is building an AI customer support system that prioritizes correctness and compliance over raw ticket volume. Founded by former Uber product and growth leaders Deepak Singla and Hakim K., the platform is tailored for heavily regulated sectors where a single incorrect response can create significant legal or financial risk. Fini’s software directly integrates with clients’ systems to ensure data security and context-aware answers, boasting zero hallucinations in live production. It currently handles more than 1 million customer queries each month for organizations such as the U.S. Chamber of Commerce Foundation, Cover Genius, Unit, Bitdefender and Suno. The company reports 80–90 percent resolution rates, matching or exceeding human support benchmarks. Future plans, implied in the raise, include scaling the product to more regulated verticals and deepening integrations to maintain accuracy at greater volumes. The recent capital will support continued R&D and customer expansion while maintaining its “zero mistakes” standard.

Total raised

$4M

Funding rounds

1

Latest round

Seed

Latest activity

Jan 2026