Fixably is a Helsinki, Finland–based after-sales SaaS company founded in 2019 that offers Repair, a SaaS repair workflow management solution originally built for Apple Authorized Service Providers. The platform integrates tools to perform and follow up on repairs, manage internal resources and workflows, handle transactions and logistics, automate customer communications, and meet OEM requirements from Apple, Samsung and Xiaomi. It aims to encourage repairability and enable profitable after-sales businesses. Fixably serves primary markets in North America, South America, Europe and Australia. The company plans to launch Fixably Refurb, a re-commerce management platform, in June 2023. In May 2023 Fixably raised $10M to extend operations and expand its business reach. Fixably provides a configurable service management system specifically designed for Apple Authorized Service Providers, integrating tools for repairs, internal resources and workflows, transactions, logistics, customer communication and Apple requirements. Launched in 2019 by CEO Joel Mansnerus, the software scales across business sizes and supports proven processes for repair operations. The company reports rapid growth with customers across three continents and a gross transactional value exceeding $100M. Fixably completed over 1 million repairs in 2020 and expects to reach 3 million repairs by the end of 2021. Future plans include accelerating US expansion while increasing presence in Europe and APAC. Beyond near-term expansion, the company states a long-term goal of extending the life of one billion devices.

Total raised

$12M

Funding rounds

2

Latest round

Seed

Latest activity

Jun 2023