Fixed provides a mobile app that helps users contest parking tickets by snapping a photo of the ticket; the app checks for common errors, drafts a customized contest letter, and uses Google Street View to verify signage. The company charges a 25% success fee when it beats a ticket and a small convenience fee when it does not; its current win rate on contested tickets is roughly 20–30%. Fixed processes about 700–800 tickets per week, representing roughly $4 million in annual parking fines. The team has 10 full-time employees and additional contractors. The new funding will support geographic expansion (Oakland next, then L.A., and plans to add roughly one city per month toward the top 100 U.S. cities), improved automation features, and an Android app launch. Fixed provides an iOS app that lets users photograph parking tickets; the company checks for common errors and writes a customized contest letter sent to the city on the user’s behalf. Headquartered in San Francisco and launched in January, Fixed moved from private beta in March and opened its waitlist citywide, signing up 35,000 users. The service handles roughly 1% of San Francisco’s ~28,000 weekly parking tickets (about 300+ tickets per week) and has seen volume grow 25–35% week-over-week. Win rates on contested tickets run about 20–30% depending on violation type. The company employs six office staff and 10–12 “Ticket Heroes” who check incoming tickets. Fixed plans to use new funding to expand in San Francisco, increase marketing, hire advocates to handle ticket volume, and, if it reaches critical mass, roll out to other U.S. cities including New York, L.A., and Chicago with a goal of entering the top 100 U.S. cities within two years.

Total raised

$2M

Funding rounds

2

Latest round

Seed

Latest activity

Feb 2015