Founded in 2018 and headquartered in New York City, Flip develops a proprietary voice AI platform that instantly answers and autonomously completes high-stakes customer service phone workflows. The system integrates with enterprise back-end tools and has now handled more than 300 million calls, currently processing about 20 million calls per month for roughly 250 global brands such as Under Armour, Tory Burch, and Newell Brands. Flip focuses on deep, vertical-specific integrations, achieving more than 60 % market adoption in the transportation sector and rapidly expanding in retail e-commerce and healthcare. The company positions itself as a specialized alternative to generalist AI agents, touting hundreds of out-of-the-box integrations and proven workflows. Revenue figures are not disclosed, but the scale of usage and enterprise adoption underscore strong operating traction. Proceeds from the latest raise will fund accelerated product development and the build-out of engineering and go-to-market teams in New York, Los Angeles, and the UK. Flip’s operations already span North America, the UK, and Australia/New Zealand.

Total raised

$27M

Funding rounds

2

Latest round

Series A

Latest activity

Jan 2026