Futwork offers a mobile app-based contact-center platform that lets companies create flexible, cost-effective outbound calling teams without fixed costs. The platform integrates AI tools to boost agent performance and training while supporting voice, chat, email and WhatsApp channels. Futwork emphasizes a human+AI approach and champions work-from-home opportunities, with over 500 female agents using its app. Notable clients include Flipkart, BharatPe and DTDC, and the company has made inroads in logistics, e-commerce and last-mile operations. The team plans to scale the product, roll out additional AI-driven solutions, and pursue international expansion. The company reports 11–50 employees and has raised capital previously, per the article. Futwork provides sales-as-a-service tooling that helps companies set up distributed tele-calling teams on demand and scale inside-sales operations without fixed overhead. The platform targets large outbound calling use cases and enterprise customers. With the fresh $1 million fundraise, the company plans to build more tools for customers and expand its team. Futwork was founded in 2015 (formerly known as Frapp) by Armaan Vananchal, Niranjan Nakhate and Sri Ganapathy and is headquartered in Mumbai. Company leadership has expressed an ambition to become the de facto black box solution for Indian enterprises to scale inside sales. The articles do not disclose revenue or user metrics.

Total raised

$4M

Funding rounds

2

Latest round

Series A

Latest activity

Sep 2024