Fuze builds cloud-based software that serves as a real-time contact center and unified communications platform, handling phone calls, video conferencing, and text-based messaging on a single platform. The company says its platform makes it easier for employees at large companies to contact each other and get work done. Fuze recently raised new funding and said the financing reflects the board’s confidence in its ability to drive profitable growth. The company confirmed the $13.6M financing and also announced executive hires—Edward Durkin as CFO and Dan MacDonnell as senior security advisor—which the company suggested could point to future developments. Fuze’s most recent prior financing was a $150M round in 2018 and the firm has raised roughly $500M to date. Company comments reference evolving to meet the needs of distributed workers and fueling a global growth strategy amid the flexible work movement. Fuze provides a cloud-based unified communications platform that delivers business voice communications, video conferencing, and collaboration across devices. Led by CEO Colin Doherty, the company targets modern global enterprises and offers insights across the enterprise. It has announced the Fuze 5.0 platform to streamline communications and collaboration for extended team ecosystems of independent contractors, vendors, partners, and customers. Fuze operates offices in multiple cities worldwide, including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro, Madrid, Paris, Munich, Zurich, Copenhagen, and Sydney. The company raised $150M in financing to accelerate product innovation and drive global expansion. The round brings total funding to $484.8M. Fuze offers a cloud-based unified communications platform that integrates voice, video, and messaging to support productivity and collaboration across large enterprises. The company emphasizes enterprise-grade reliability and security and serves a modern, mobile workforce across devices. Recent product activity includes the general availability of Fuze Connect, a technology integration solution tying business applications to the Fuze platform. Leadership changes reported include the appointment of Colin Doherty as CEO and Chris Conry as CIO. Fuze plans to use new proceeds to accelerate product innovation for its enterprise segment and to expand internationally in Asia Pacific and Latin America. The company has been building its platform for more than ten years and has raised $334 million in total funding to date. Fuze provides a cloud communications stack that bundles messaging, phone service and video streaming and links those services with contextual business data. The company has integrated acquisitions including the cloud video company Fuze (acquired last fall), Contactive (Feb 2014) and Whaleback Managed Services (Aug 2014). Its platform surface contextual signals from systems like Zendesk and Salesforce and applies machine learning and analytics to push relevant information to users. Fuze targets enterprises with at least 1,000 employees and reports roughly 1,500 customers; CEO Steve Kokinos says the company has doubled revenue each year since 2013. The business grew headcount from about 200 to 700 in 2015 and plans to double employees again while expanding sales and marketing in Europe and Asia and building a Latin America data center in 2016. Management says an IPO is under consideration but not imminent and that the company has plenty of cash after the new financing.

Total raised

$306M

Funding rounds

4

Latest round

Equity

Latest activity

Jan 2021