Founded in 2023 by Roy Moussa and Antonin Bertin, Paris-based GetVocal provides an AI customer-experience platform that orchestrates real-time collaboration between human and AI agents while ensuring auditability, data sovereignty, and compliance with the EU AI Act. The company’s large language models adhere to strict business logic, triggering human intervention only when needed, which drives 31 % fewer live escalations, 45 % more self-service resolutions, and a 70 % deflection rate within three months of deployment. Customers such as Vodafone, Glovo, and Movistar use the product to scale support; Glovo, for example, expanded from one to 80 AI agents in 12 weeks, boosting uptime five-fold and deflection by 35 %. GetVocal currently serves 23 markets, with particular strength in France and Portugal and growing traction in the UK and DACH regions. The 60-person team is now expanding across Europe. New capital will fund further product innovation, market expansion, and hiring as the company pushes enterprises toward “AI powered by humans.” Including the latest financing, GetVocal has raised $30 million to date.

Total raised

$29M

Funding rounds

2

Latest round

Series A

Latest activity

Nov 2025