GoKwik offers a suite of integrated e-commerce SaaS products that help merchants set up online stores, enable checkout and payments, manage returns and cash-on-delivery, and run commerce via WhatsApp. Its integrated approach encourages customers to adopt multiple products (on average at least two), which the company says has helped drive retention and cross-sell. GoKwik serves more than 12,000 paying merchants across India, Europe, the UK, and the U.S., and reports over $30 million in ARR, up ~20% year-over-year from $25 million. The platform has processed a cumulative $2 billion in gross merchandise value, with 55% of transactions prepaid and 45% cash-on-delivery; 80% of prepaid payments are via India’s UPI. GoKwik plans to use new funding to expand into markets with strong WhatsApp usage (including Germany, France, and Latin America), deepen AI capabilities across its products, and build a global checkout integrating Stripe and other international payment processors. The company has roughly 400 employees, offices in Gurugram and Bengaluru, a handful of staff in the UK, a runway of 60–70 months with about $35–$37 million in the bank, and is targeting profitability within 18 months and an IPO in 3–5 years. GoKwik is an Indian e-commerce enabler. The company announced it has raised $35 million in a Series B funding round. The Series B was led by Think Investments and RTP Global. The funding announcement was made on Thursday. The article does not disclose additional financial details, operating metrics, or future plans. GoKwik is an Indian ecommerce enablement company founded in the post-pandemic era by Chirag Taneja (CEO), Vivek Bajpai (CTO) and Ankush Talwar (Chief Data Scientist). The company focuses on solving ecommerce issues such as boosting conversion rates across the funnel and reducing RTO, leveraging AI/ML technologies to increase cash-on-delivery (CoD) conversion rates. Clients include Mamaearth, Good Glamm Group (MyGlamm), LimeRoad, EyeMyEye, Boat, OZiva, The Souled Store, Noise and VMart. It has also partnered with online shopping site Fynd to power the online presence of some notable brands. GoKwik will use the funds to work with larger marketplaces, scale up its product and technology teams, and launch new offerings. The company raised $15m in a Series A led by Sequoia Capital India, with participation from Matrix Partners India and RTP Global. Gokwik is an online platform that helps merchants and shoppers resolve buying-experience issues on e-commerce websites. The company follows a merchant-first philosophy and uses AI/ML to address problems like Return to Origin (RTO) and improve Cash on Delivery (CoD) conversion rates for e-commerce players, including D2C brands. Founding team members named in the article include CEO Chirag Taneja, CTO Vivek Bajpai, and Chief Data Scientist Ankush Talwar. Gokwik raised Rs 40 crore ($5.5M) in a pre-Series A round in September 2021. The new investment will primarily be used to scale up and establish a footprint in MENA and SEA and to hire talent across tech, data, and product engineering. The company is listed as GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED and operates an e-commerce SaaS platform (website: https://www.gokwik.co/).

Total raised

$69M

Funding rounds

4

Latest round

Equity

Latest activity

Jun 2025