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Goodays (ex Critizr)

12bis Rue de la Victoire, Lille, Nord-Pas-de-Calais, 59000, France

Overview

Critizr provides a platform that lets consumers give feedback at the point of sale, used by major retailers and service brands to collect customer insights. The company serves clients across retail, banking, travel, entertainment and hospitality, and partners with over 80 European companies in 25 countries. In France it connects to over 30,000 points of sale and maintains an 85-person team. Critizr has opened new offices in London and Cologne as part of its international expansion. The company intends to use recent funding to grow internationally, with an initial focus on the UK market. Co-founded in 2012 by CEO Nicolas Hammer and CTO Thibaut Carlier, Critizr is based in Lomme, France. Critizr operates a platform that allows consumers to provide feedback at the point of sale. Founded in 2012 by Nicolas Hammer and Thibaut Carlier, the company is based in Lille and Paris, France. It has established itself as a trusted third party for the customer relations of major retailers including Carrefour, Total, Mr. Bricolage and Leroy Merlin. Critizr is currently present in Italy, Belgium, France and Spain. The company raised €1m from CapHorn Invest, bringing total funding to €3.5m after prior support from Point Nine Capital and Runa Capital. It will use the funds to continue to expand operations in Europe.

Total raised
$18M
Funding rounds
2
Latest round
Equity
Latest activity
Oct 2019

Industries

  • Customer Service
  • E-Commerce
  • Marketing
  • Retail
  • SaaS
  • Software
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Recent funding

  1. Equity

    Oct 2019

    $16M

  2. Equity

    Apr 2016

    $1M

Team

No current team members are available.