Goodcall offers a free cloud-based conversational platform that uses AI to manage incoming phone calls and improve customer service for businesses of all sizes. Founder Bob Summers, a former Google executive who left Area 120, started Goodcall after observing that 60% of merchant calls go unanswered. Merchants can set up in minutes, obtain a local phone number, choose from six assistant voices, monitor call logs and capture consumer sentiment. The service is initially deployed in English with plans to add Spanish, French and Hindi by 2022. Goodcall operates a freemium model (up to 500 minutes/month for a single line), a Pro tier at $19/month (up to five additional locations and five staff) and a Premium tier at $49/month for unlimited locations and staff. During its beta the company processed several thousands of calls per month and plans to use new funding to continue the free service, hire engineers and accelerate product development.

Total raised

$4M

Funding rounds

1

Latest round

Seed

Latest activity

Sep 2021