GreyLabs AI
91springboard Vikhroli, Godrej & Boyce, Gate No 2, Vikhroli West, Mumbai, Maharashtra, 400079, India
Overview
Founded in 2023, GreyLabs AI offers a multilingual voice AI platform that automates sales, customer service, collections, renewals and verification calls while remaining compliant with BFSI regulations. The system fuses voice AI with speech and email analytics to deliver a unified automation stack that improves operational efficiency and generates actionable insights for banks, insurers and NBFCs. In just 18 months, the company says it has processed hundreds of millions of conversations for more than 50 clients, including RBL Bank, AU Small Finance Bank, SBI Life Insurance and Groww. The founding team previously built Cogno AI, which was acquired by Exotel in 2021. With its newly launched flagship platform, GreyLabs aims to scale to over 300 BFSI customers and handle billions of monthly interactions. Proceeds from its latest funding will bolster hiring, R&D and expansion across Bengaluru and Delhi.
- Total raised
- $11M
- Funding rounds
- 2
- Latest round
- Series A
- Latest activity
- Oct 2025
Industries
- Analytics
- Artificial Intelligence (AI)
- Financial Services
- Information Technology
- Software
Recent funding
Series A
Oct 2025
$10M
Seed
Jun 2024
$2M