Hark provides a Voice of Customer (VoC) platform that captures video and audio customer feedback, offers AI-driven sentiment and data analysis, and streamlines customer support. Its platform opens pathways for customers to communicate with companies and, with AI, speeds resolution of issues. The solution performs detailed sentiment analysis across multiple customer touchpoints and gleans customer insights at scale. The platform is already in use at a number of companies. Hark intends to use the funds to expand operations and its business reach and to continue building additional platform features. The company is led by CEO and Co‑Founder Fran Brzyski and Co‑Founder and Chief Product Officer Matt Ring and is based in New York City.

Total raised

$4M

Funding rounds

1

Latest round

Seed

Latest activity

Jun 2024