Hassle.com is an online marketplace that lets customers find, review and book vetted local home cleaners, showing cleaner profiles and putting requests out to shortlisted cleaners. The product emphasizes regular cleaners, tailored instructions and custom cleaning preferences rather than one-size-fits-all jobs. Pricing on the platform is typically £10 per hour, with options for one-off “deep” cleans or regular bookings. The company pivoted from a broader local services marketplace (then called Teddle) after nearly running out of cash and raised a small seed round from angel investors including OpenTable founder David Pritchard. Hassle sees the informal “black-market” for cleaners (which it estimates supplies 80–90% of Europeans’ domestic cleaning) as its main competitor and is focused on changing that behavior. With recent funding from Accel, the company plans to expand beyond London and Manchester into other major UK cities and across Europe. Teddle is an online marketplace that lets users find, compare and book vetted home cleaners, charging a fixed rate of £10 per hour. The site presents matched cleaner profiles with reviews and ratings; the first cleaner to accept wins the job. Teddle vets and interviews all cleaners and takes a commission on one-off bookings plus a finder’s fee for securing regular work, and the company is already generating revenue. The startup was founded in March 2012 and is a Springboard alumnus that pivoted early to focus exclusively on domestic cleaning after an initial broader services product. Its longer-term plans include expanding into other services such as personal trainers, tutors and gardeners, and growing beyond the London area. The company recently closed a small external funding round to help scale given the operational work required to increase capacity.

Total raised

$6M

Funding rounds

2

Latest round

Series A

Latest activity

May 2014