Honest develops a SaaS contextual assistant that extracts real‑time answers from a company’s internal knowledge repositories to empower customer support agents and improve conversation fluency and NPS. The product is aimed at improving agent efficiency and customer experience across contact centers by surfacing suggestions and related services in a single platform. Honest follows a Product‑Led Growth strategy: free access to value‑demonstrating product parts to capture, convert and expand users. The company closed its first major annual contract with Meliá Hotels in late 2020 worth €120,000 per year. Current plans include integrations with leading customer support platforms (Zendesk, Salesforce) and hiring technology and product profiles to validate the product’s versatility. The team intends to use recent financing as a bridge toward a planned €1M round to fund international commercial expansion in early 2022.

Total raised

$0M

Funding rounds

1

Latest round

Equity

Latest activity

Apr 2021