ifeel began in 2017 as a consumer-focused therapy platform and pivoted during the pandemic to let businesses and insurance providers offer staff mental-health support. Its core product starts with a digital assessment that functions as a co-pilot to an AI system, evaluating user risk and recommending appropriate levels of care. The platform recommends treatments ranging from mild interventions up to high-risk case pathways, with the stated goal of identifying high-risk users early to prevent serious impact. ifeel is offered as part of employers' or insurance providers' healthcare cover and competes with companies like Modern Health. Leadership describes the product as designed to help companies provide scalable, preventative mental-health support for employees. Financially, the company has raised a $20 million Series B and $40 million in total funding to date, after a prior $6.6 million raise in 2021. ifeel provides an annual emotional support plan for companies combining prevention, monitoring, digital exercises and access to specialized therapists via web and iOS/Android apps. The platform gives HR teams aggregate anonymous analytics on psychosocial risk factors and prevention resources. ifeel leverages AI and more than 10 million data points to screen, triage and prioritize users and to personalize experiences through hundreds of clinical tools and AI-enhanced recommendations. Individual users can access articles, an emotions diary, audio guides, relaxation/meditation tools, and direct sessions with professional psychologists, including online therapy. Founded in 2017 and based in Madrid, the service covers 23 countries in 21 languages and has over 800,000 users and 600 therapists. Customers include AXA Partners, SCOR SE, Glovo, Travelperk, Gympass, Thoughtworks and González Byass. ifeel delivers live therapy sessions with licensed psychologists alongside self-care features such as daily mood trackers, recommended exercises and personalized content. The platform uses AI to recommend the most relevant self-care content and is exploring AI tools to assist therapists within the practice. Founded in 2017, the company pivoted last year from a consumer-only model to a hybrid B2B/B2C approach to serve employers and insurance partners. That pandemic-driven pivot produced 1,000% growth in its B2B business and has led to partnerships with companies including AXA Partners, Glovo and Gympass. ifeel reports 400,000 total users across B2C and B2B, with 100,000 eligible users covered via partners and employees of about 100 companies using the service weekly. Its main markets so far are Spain, France, Brazil and Mexico, while its B2B and insurance network covers 20 countries and supports four languages (English, Spanish, French and Portuguese).

Total raised

$37M

Funding rounds

3

Latest round

Series B

Latest activity

May 2024