Co-founded in 2014 by Sheshgiri Kamath and Vikas Garg and based in Bengaluru, Kapture CX builds a vertically focused, full-stack agentic AI platform combining AI agents, operational intelligence, and human oversight to run complex enterprise operations at scale. The platform is deeply verticalized and the company emphasizes owning and optimizing the full technology stack—from models to the agentic layer and user interface—to simplify AI deployment for enterprises. Kapture CX claims its platform is trusted by over 1,000 enterprises across 18 countries, including customers such as Bajaj Finance and multiple companies within the Tata Group and Reliance Group, and works with consulting firms and hyperscalers as partners. The company competes with established players such as Salesforce, Decagon, and Sierra AI. Following the recent pre-Series B, Kapture plans to expand into multiple global markets and continue investing in R&D and product development.

Total raised

$14M

Funding rounds

2

Latest round

Series B

Latest activity

Jul 2026