Klark, founded in July 2023 and originating in Bordeaux, has developed a plug & play generative-AI solution that automatically generates personalized, instant responses to customer inquiries. The tool integrates leading LLMs including OpenAI's GPT-4 and Mistral Large and can be deployed in minutes and be fully operational within hours. Today Klark drafts 40–50% of responses sent by agents, processes more than 2,000 emails per day across more than a dozen languages, and began generating revenue in October after a short testing phase. The company counts about a dozen clients, including ba&sh, Click & Boat and Voggt, and aims to reach over 100 clients by the end of 2024. The three co‑founders — Nicolas Pellissier (co‑CEO), James Rebours (co‑CEO) and Yoann Chambrun (CTO) — each bring over 15 years of experience. Klark plans to hire commercial staff, data scientists and developers while further developing its product roadmap across algorithm improvement, new channels, agent-assistance tools and a global customer-service platform.

Total raised

$2M

Funding rounds

1

Latest round

Equity

Latest activity

Mar 2024