Founded in 2020 by Liam Dunne, Mark Roden and Satish Barot, Waterford-based Klearcom offers software that helps multinational contact centres avoid voice call outages. The platform uses artificial intelligence and machine-learning to test interactive voice response (IVR) systems and continuously monitor customer experience across voice and AI-enabled chat channels. By running proactive tests, enterprises can identify issues before they disrupt service, safeguarding both uptime and customer satisfaction. The company positions itself as a critical assurance layer for large, global customer-service operations. Klearcom intends to use its new capital to accelerate growth and expand its category leadership in AI-led customer-experience assurance. While the exact investment amount was not disclosed, reports indicate it is below €50 million, underscoring meaningful but disciplined growth financing.

Total raised

$2M

Funding rounds

2

Latest round

Series A

Latest activity

Mar 2023