Knoa Software delivers user experience management and workforce optimization software for enterprise platforms including SAP and Siebel. Its patented solutions provide CIOs and business executives actionable metrics to measure end-user experience, application adoption, and the ROI of enterprise applications. Knoa says its tools are used by hundreds of global corporations and government organizations and help optimize the experience for over a million end-users. The company recently launched a beta of Executive Dashboards for its SAP User Experience Management application to give C-level executives empirical metrics on implementation performance, user proficiency, engagement, and adoption. With a new $5.1M Series B, Knoa plans to accelerate strategic growth initiatives, extend its solutions to better determine software asset utilization, and expand global reach. The company is headquartered in Union Square, New York, and has added senior hires to strengthen finance and worldwide marketing. Knoa Software sells on-premise and cloud-based user experience and performance management solutions, including the Knoa Experience and Performance Manager (EPM) and Knoa Automation. Its EPM offers a screen-by-screen view of how users interact with applications, enabling IT to assess individual user performance and detect inconsistencies before they reach support. The company emphasizes deep, per-user activity insight across monitored applications. Knoa reports that 20% of the Fortune 50 and hundreds of Global 5000 companies have licensed its software. Management says the product has driven significant customer growth and the company plans further product development and global expansion. The company positions its offerings to optimize end-user experience, enhance user performance, and deliver ROI for enterprise customers.

Total raised

$13M

Funding rounds

2

Latest round

Series B

Latest activity

Jul 2014