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Knock

511 Boren Ave N, Suite 200, Seattle, Washington, 98107, United States

Overview

Knock provides a SaaS platform that consolidates front-office operations for property managers, acting as a sales inbox (chat, SMS, phone, email), sales calendar and CRM in one interface. The product automates outreach and appointment scheduling and surfaces sales opportunities for both new leases and renewals, while enabling virtual, self-guided and live video tours. Its software is used by hundreds of the largest property management firms across the United States and Canada and powers more than 1.5 million apartment units. The company has quadrupled revenue over the past two years and had a record year in 2020 for new customers, revenue growth and retention, aided by demand for remote leasing tools during the pandemic. Knock plans to expand its product portfolio into AI communications, fraud prevention, applicant screening and leasing, and intelligent forecasting. It also expects to grow headcount 40–50% before year-end, hiring across product, engineering, sales, marketing, customer success, finance and HR. Knock offers a sales and marketing SaaS platform for residential property management, with early products for scheduling, messaging and workflow organization. The platform is used by hundreds of North America’s leading multifamily portfolios, including Pinnacle, FPI, Highmark and ZRS, and manages more than 1 million apartment units. The company more than doubled revenue in 2019, demonstrating rapid commercial traction. Knock plans to use new funding to grow its go-to-market and product teams and to advance its front-office product roadmap. Product plans include a suite of productivity and business-intelligence tools aimed at improving occupancy and renewal rates. Founded in 2014 and led by CEO Tom Petry, Knock serves residential property management companies in the U.S. and Canada. Knock provides a CRM and communications platform that helps multifamily property management companies organize communications across every channel, coordinate and schedule tours, and track marketing and leasing effectiveness. Its system is used by thousands of apartment buildings across the United States and Canada, with customers including Milestone, FPI, ZRS and The Carroll Organization. The company was founded in 2014 and is led by CEO Tom Petry. Knock intends to use recent funding to scale its go-to-market organization and accelerate investments in product, engineering, and data science. The platform focuses on improving marketing and sales performance for apartment buildings through data-driven tools and coordinated communications. The company has raised capital previously, bringing its total funding to date to $15.5M.

Total raised
$42M
Funding rounds
3
Latest round
Equity
Latest activity
Feb 2021

Industries

  • Advertising
  • CRM
  • Real Estate
  • SaaS
  • Software
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Recent funding

  1. Equity

    Feb 2021

    $20M

  2. Series B

    May 2020

    $12M

  3. Series A

    Mar 2019

    $10M

Team

  • Demetri Themelis

    Co-Founder and CEO

    LinkedIn
  • Tom Petry

    Co-Founder & CPO

    LinkedIn
  • Tom Murphy

    VP Customer Success

    LinkedIn
  • Matt Reid

    Chief Marketing Officer