Koinz provides a mobile app for takeout and delivery alongside an engagement platform that manages loyalty programs, customer feedback and analytics to bridge offline and online restaurant experiences. The platform captures offline customers via phone-number-based points awarded by SMS, then converts them into app users who can discover venues, leave reviews, and redeem rewards. Koinz charges subscriptions to brands and takes commissions on orders placed through its platform, and says its customer acquisition and retention costs are about 60% lower than typical aggregators. Founded in 2018, the company has grown from a six-person team to roughly 80 employees and reports up to 4 million consumers having earned points, nearly 300,000 rewards redeemed, and almost 800,000 reviews. Koinz has expanded from Egypt into Saudi Arabia and the UAE and is considering entry into Sub‑Saharan Africa. The company plans to use new capital to hire more talent and fuel regional expansion.

Total raised

$5M

Funding rounds

1

Latest round

Seed

Latest activity

Mar 2021