Latchel offers a software platform that automates and streamlines maintenance operations for property managers, while adding resident benefits and perks to elevate the rental experience. The company says its platform enables faster maintenance response and creates a new revenue stream so managers need not choose between resident satisfaction and profitability. Latchel has proven traction in the single-family rental market and is pushing services into the multifamily market to expand its addressable opportunity. The company was founded in 2017 and now serves over 100,000 units nationwide. Management has signaled interest in integrating maintenance, concierge services and building access features in the future to create a bridge between physical and digital building experiences. The article does not disclose revenue, valuation, or other financial terms. Latchel provides a plug-and-play maintenance operations and virtual resident amenity platform that simplifies resident management for property managers. The platform offers 24/7/365 maintenance support with inquiries answered by experienced professionals in about 60 seconds and a fully customizable amenity marketplace featuring curated partners such as cashback on rent and various insurance products. The company recently implemented a Vendor Pay fintech feature to help property managers automate invoicing and payments for service providers. Latchel’s platform is used in over 100,000 homes nationwide and processes more than 12,000 maintenance requests each month. Led by CEO and founder Ethan Lieber and based in Seattle, Latchel intends to use new funding to accelerate product development, deepen third-party property-management integrations, and expand platform customizability across maintenance automation solutions.

Total raised

$17M

Funding rounds

2

Latest round

Series A

Latest activity

Jul 2022