Lingxi builds machine-intelligence tools and service teams to augment human agents in financial services, with primary focus on debt collection and insurance sales. The company operates a labor-intensive model with roughly 200 customer representatives supported by a team of 30 AI experts. Lingxi sells services on a commission-from-client-revenues basis rather than just licensing software. Its algorithms handle cases the machines can manage and route complex, emotional cases to human staff, yielding higher net recovery rates. By Q1 2020 Lingxi was achieving 2.5× the average output of debt collection agencies and recovered 1.7 million yuan of a 1.9 million yuan portfolio; it aims to reach 4× by year-end. The startup targeted 40–80 million yuan in revenue for 2020 and says humans remain central while AI matures.

Total raised

$6M

Funding rounds

1

Latest round

Series A

Latest activity

May 2020