Lumoa, founded in 2016 and based in Helsinki, is a SaaS company that provides AI-powered customer experience analytics for medium and large companies across the Nordics. Its machine-learning and NLP-powered platform aggregates multiple customer feedback sources and analyzes large volumes of feedback to surface actionable insights in real time. The service is designed to help business users identify the improvement actions that will have the strongest impact on customer journeys. Lumoa counts leading customers in healthcare and telecommunications. The company reports 20% monthly growth. With €650K in new funding, Lumoa plans to take its analytics offering to new markets.

Total raised

$1M

Funding rounds

1

Latest round

Seed

Latest activity

Jun 2018