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Mattersight

200 W Madison St, Suite 3100, Chicago, IL, 60606, United States

Overview

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Its Mattersight Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data and other contextual information to optimally route customers, improve operational performance, and predict future customer and employee outcomes. The company's analytics are based on millions of proprietary algorithms and the application of unique behavioral models and are delivered via a SaaS+ model that combines cloud analytics with deep customer partnerships. Mattersight's solutions are used by leading companies across Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality and Government. Financially, Mattersight completed an oversubscribed private placement on July 29, 2014, raising $12.0 million through the issuance of 2,891,566 shares of common stock priced at $4.15 per share. The company intends to file a Registration Statement covering resale of the underlying shares on or before August 27, 2014. Mattersight is a Chicago-based enterprise analytics firm focused on customer and employee interactions and behaviors. Its core offerings include Mattersight® Behavioral Analytics, Predictive Behavioral Routing, and Desktop Analytics delivered via a SaaS+ model that combines cloud analytics with deep customer partnerships. The company’s analytics rely on millions of proprietary algorithms and unique behavioral models to route customers to the best available employee, improve operational performance, and predict future outcomes. Mattersight’s solutions are used across Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality and Government. In December 2013 the company closed a $6.0 million private placement of common stock to support demand for Predictive Behavioral Routing, add-on orders for its analytics products, and new vertical opportunities. Mattersight intends to file a registration statement covering resale of the shares on or before January 2, 2014.

Total raised
$18M
Funding rounds
2
Latest round
Equity
Latest activity
Jul 2014

Industries

  • Analytics
  • Cloud Computing
  • Information Technology
  • SaaS
  • Software
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Recent funding

  1. Equity

    Jul 2014

    $12M

  2. Equity

    Dec 2013

    $6M

Team

No current team members are available.