Maya operates a telehealth platform centered on sensitive reproductive and mental health issues, pairing a machine-learning digital assistant with a network of licensed clinicians. Its digital assistant uses natural language processing to answer basic health questions in Bengali (and is being developed for Urdu, Hindi and Arabic), providing automated answers across roughly 50 topics at about 95% accuracy. The platform has handled about four million queries to date, with roughly half answered by AI, and reports about 10 million unique users and more than 300 licensed healthcare providers. Maya delivers end-to-end encrypted consultations and routes urgent or complex queries to human experts; it currently handles about one consultation every 10 seconds. The company is pursuing multiple monetization paths including B2B SaaS for employers (clients include Marks & Spencer, Primark and BGMEA), partnerships with insurers, and direct-to-consumer premium services such as in-app video consultations and prescription delivery. Maya has expanded regionally—recently launching in Sri Lanka and testing services in India, Pakistan and Middle Eastern countries—and plans to enter Southeast Asia.

Total raised

$2M

Funding rounds

1

Latest round

Seed

Latest activity

Feb 2021