Founded in 2014, Mero Mole developed Hero Guest, a configurable training platform for restaurants with modules for training, supervision, HR, marketing, gamified content, customer surveys and per-store scoring. The app teaches tasks from table setting and customer service to dish preparation and uses evaluations to track employee performance. Development of Hero Guest involved a 3 million-peso investment; 15 national brands are already using the product and pilot tests showed trainer scores rising from 87 to 97 after one week. Mero Mole projects the app can boost sales by 5–10% for users, reduce training time and costs, and improve decision-making through store-level metrics. The company says well-trained staff can materially increase sales and plans to continue evolving the consumer experience through technology, reinforced by a strategic partnership with investment fund ID345 II.

Total raised

$0M

Funding rounds

1

Latest round

Equity

Latest activity

Feb 2018