Mezo offers an Intelligent Intake™ platform and a virtual maintenance tool called Max that captures resident issue reports, prompts clarifying questions, and accepts photos/videos to guide diagnosis, scheduling, and dispatch. Max combines AI-driven efficiency with trade expert knowledge to recommend the right technician, parts, and tools to enable one-trip resolutions and can also help residents troubleshoot simple issues. The platform serves more than 70,000 residents across single-family rental, multi-family, and student housing and has processed 25,000+ work orders, with reported 99% intake accuracy, a 30% reduction in time to dispatch, and a 25% reduction in overall resolution time. Mezo integrates with real estate platforms such as Entrata and Source7 and counts customers including Mynd Management, Tricap Residential, WFI Investments, and Darwin Homes. Founded in 2020 and headquartered in Chicago with offices in Boston and Austin, the company plans to expand partnerships and increase hiring across product and platform functions. The founding team combines ex-operators, trade experts, and technologists with backgrounds at Waypoint Homes, Bain, McKinsey, IBM and other industry firms.

Total raised

$6M

Funding rounds

1

Latest round

Seed

Latest activity

Dec 2022