Mindshare builds enterprise feedback management (EFM) solutions and proprietary survey technology that captures voice-of-customer data and transforms it into actionable intelligence using customized, industry-specific speech and text analytics. The company serves more than 25 industries and completes over 175,000 surveys daily across 106 countries in 28 languages, with clients including Arby’s, Hertz, Tony Roma’s, Comcast and Marriott. Mindshare reported 100 consecutive months of recurring revenue increases and maintains a 93% client retention rate. Its revenue grew 33% in 2010 and was on pace for 40% growth in 2011 to $19 million, with monthly revenues exceeding $1.6 million as of August 2011. Management intends to use external capital to accelerate product innovation and new-product development. The PrivateBank and Trust Company provided an additional credit facility to support the growth investment.

Total raised

$20M

Funding rounds

2

Latest round

Equity

Latest activity

Oct 2011