Momentum provides an AI-powered customer intelligence platform that automatically captures customer data from call recordings, emails, and Slack and turns it into actionable insights. The platform is designed to predict and prevent customer churn, alert revenue leaders to forecast risk, streamline processes, and automate routine tasks. By uncovering blind spots, Momentum aims to optimize operations so customer-facing teams can move faster and make better decisions. The company is led by Santiago Suarez Ordoñez, Ashley Wilson, and Moiz Virani. Momentum intends to use the new funding to expand operations and accelerate product development. Following the Series A, the company has $18M in total funding. Momentum builds an automated collaboration layer inside Slack that connects sales to tools such as Salesforce, Google Calendar, Asana and Jira. The product combines deal-room functionality with task-driven workflows that codify processes (for example, raising security-review tickets and auto-populating context). The company plans to expand the platform with additional automated Slack workflows like discount approvals and engineering support requests. Momentum launched last year during the pandemic and has grown its team while operating partly out of shared spaces. The founding team includes CEO Santiago Suarez Ordoñez, COO Ashley Wilson and CTO Moiz Virani and emphasizes diversity and inclusion in hiring and governance. Financially, Momentum announced a $5M seed round and has been hiring since closing that round.

Total raised

$18M

Funding rounds

2

Latest round

Series A

Latest activity

Jul 2024