Mplus Group (Meritus ulaganja d.d.) is a European leader in business process outsourcing that integrates contact center services, information technology, employment services (HR) and e‑commerce. The group is organized into three verticals: BPO (consolidated under M Plus Croatia d.o.o.), Workplace (HR), and Eplus Ventures (e‑commerce). Since its 2019 IPO the company has pursued a buy‑and‑build strategy, completing 17 acquisitions since 2016 and building a team of over 14,700 employees across offices and operational centers in 18 countries. Mplus provides services in 57 markets and serves a diversified client portfolio across telecoms, finance, technology, energy, logistics, e‑commerce and consumer goods. The company plans to accelerate expansion of its BPO vertical through further acquisitions and organic growth, while improving process efficiency and creating additional jobs in the region and beyond. The group’s current financing activities include a major external equity investment into its BPO consolidation vehicle, reflecting an active growth and consolidation strategy.

Total raised

$66M

Funding rounds

1

Latest round

Equity

Latest activity

Nov 2023