muffintech develops a pre-trained AI assistant and a specialised LLM focused on the insurance industry to automate tasks like answering customer queries, searching policy details, handling objections, and providing benefit arguments. The platform integrates with internal systems to automate workflows, reduce team workload, and improve conversion and customer satisfaction. Its model is trained on over 30,000 insurance conversations and the company reports its software passed the §34d (34D) exam with a 98% correct rate in an IHK test, outperforming ChatGPT in that evaluation. muffintech already serves brokers, broker pools, and insurance companies. Founded in 2021, the team emphasizes industry-specific expertise and aims to scale its AI capabilities and expand market reach. The company recently raised €3.5 million to support this growth, including €800k from Investitionsbank Berlin’s IBB Pro FIT programme.

Total raised

$4M

Funding rounds

1

Latest round

Equity

Latest activity

Feb 2025