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Netomi

400 Concar Dr, San Mateo, California, 94402, United States

Overview

Netomi builds AI-driven customer service agents that leverage large language models from OpenAI, Anthropic and Google to handle medium-complexity customer inquiries. Its platform is used by enterprises including United Airlines, Delta Air Lines, Paramount and DraftKings. The company is California-based and was founded roughly a decade ago; it employs about 170 people. Netomi has raised over $160 million to date, including the recent $110 million Series C, and is partnering with Accenture and Adobe to accelerate deployments and integrations. Management says the company will invest the new capital in customer deployments and research and development and aims to develop agents that can proactively resolve customer issues.

Total raised
$140M
Funding rounds
2
Latest round
Series C
Latest activity
May 2026

Industries

  • Artificial Intelligence (AI)
  • Customer Service
  • Digital Marketing
  • Enterprise Software
  • Machine Learning
  • SaaS
  • Software
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Recent funding

  1. Series C

    May 2026

    $110M

  2. Series B

    Nov 2021

    $30M

Team

  • Puneet Mehta

    Founder / CEO

    LinkedIn
  • Shilpi Sardana

    Director Talent Acquisition and people operations

    LinkedIn
  • Amanda Shadrack

    Sr Customer Success Manager

    LinkedIn
  • Kavita Agarwal

    Sdet 1

    LinkedIn