Pair Team partners with local health centers and community-based organizations to provide virtual and community-integrated primary care, acting as an extension of partners to deliver clinical and mental health services. The company addresses social determinants of health such as housing, food, and transportation while connecting patients to care through a shared community health platform. Its platform leverages artificial intelligence to implement clinical best practices. Led by CEO Neil Batlivala, Pair Team works with safety net organizations to expand access to comprehensive care. The company plans to accelerate expansion across California, grow its network of partner organizations, and scale its team to support additional patients. Financial details in the article are limited to the recent Series A raise. Pair Team provides tech-enabled care teams and digital assistants that act as virtual extensions of community health centers to improve access and clinical outcomes for Medicaid and underserved populations. Its platform leverages AI to implement clinical best practices, integrate care with community-based organizations, and automate workflows so clinicians can focus on patients. The company addresses social and access barriers such as transportation, housing and food insecurity, and mobile phone access through a personalized, high-touch care experience. Pair Team reports that its solutions tripled annual wellness visit rates and increased clinic revenue by more than 40% in 2021; it manages care for thousands of Medicaid patients and has closed thousands of care gaps. Founded in 2019 by Neil Batlivala and Cassie Choi, Pair Team plans to expand nationally, grow its team, broaden partnerships with more clinics, and continue building next-generation care solutions for underserved communities. The new funding is intended to support hiring, partnerships, and continued product development to scale its operations platform and automation. Pair Team is an end-to-end operations platform for primary care, backed by the company’s own care team. For patients, Pair provides a comprehensive solution that covers the front, mid, and back-office. Its automation combined with a human-in-the-loop approach handles patient outreach, scheduling, e-forms, care gap reports, record requests, referrals, lab coordination and other administrative tasks to offload traditional front-desk and medical assistant duties. For practices, Pair monitors patient data and triggers automated workflows to ensure critical visits are scheduled and care gaps are addressed. The company was founded in 2019 by Neil Batlivala and Cassie Choi and is based in San Francisco, CA. Pair raised $2.7M in seed funding and intends to use the proceeds to expand operations and broaden its business reach.

Total raised

$19M

Funding rounds

3

Latest round

Series A

Latest activity

Oct 2023